Privacy Notice

Effective date: 29/01/2026
Last updated: 14/04/2026

Jae Radio (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data.

This Privacy Notice explains how we collect, use, store, share, and protect personal data when you:

  • visit our website;

  • contact us through our forms or by email;

  • book consultations or other services;

  • apply to join Diaspora Circle;

  • sign up to receive newsletters or marketing updates;

  • purchase products or services through our website;

  • apply for agency representation or related opportunities; and

  • interact with our website through cookies, analytics, advertising technologies, or embedded content.

1. Who we are

Data Controller: Jae Radio
Contact email for privacy enquiries: admin@jaeedwards.com

Jae Radio operates media, cultural, creative, and service-led activities, including service divisions such as Diaspora Hub and the private community Diaspora Circle.

2. The personal data we collect

We may collect the following categories of personal data, depending on how you interact with us:

a) Identity and contact data

  • name

  • email address

  • phone number

  • social media handle or username where relevant

  • age confirmation (for 18+ services or applications)

  • nationality where relevant to the service requested

b) Enquiry, booking and consultation data

  • the details of your enquiry

  • consultation booking information

  • booking notes

  • service preferences

  • messages and correspondence with us

  • records of calls, meetings, or follow-up notes

c) Travel, relocation and application data

Where relevant to the service or application, we may collect:

  • travel dates

  • airport / flight details

  • accommodation preferences

  • current location or address

  • intended relocation destination details

  • screening or application information submitted through Diaspora Circle or agency-related forms

d) Safety and verification data

Where necessary for community safety, fraud prevention, or verification, we may collect:

  • identity verification details

  • passport or ID details

  • address verification information

  • emergency contact details

  • other information you voluntarily provide as part of an application or screening process

e) Transaction and payment data

  • purchase information

  • order details

  • payment confirmations

  • billing-related records
    We do not store full payment card details ourselves. Payments are processed through third-party payment providers.

f) Marketing and communications data

  • newsletter preferences

  • records of whether you have opted in or opted out of marketing

  • email engagement data such as opens or clicks, where provided by our email platform

g) Technical and website usage data

When you use our website, we and our service providers may collect technical and usage information such as:

  • IP address

  • browser type

  • device type

  • operating system

  • referring pages

  • pages visited

  • time spent on pages

  • clicks and navigation behaviour

  • cookie identifiers and similar online identifiers

This may be collected through cookies, analytics tools, pixels, tags, scripts, or similar technologies.

3. How we collect your personal data

We collect personal data:

  • directly from you when you complete forms, sign up, make a purchase, apply, book, or contact us;

  • automatically when you use our website through cookies, analytics, pixels, and similar technologies;

  • from payment providers, website tools, and service providers where needed to process your purchase or booking;

  • in limited cases, from publicly available sources where this is necessary for fraud prevention, safeguarding, or verification.

4. Why we use your personal data and our lawful bases

We only use personal data where we have a lawful basis to do so.

We may use your personal data to:

  • respond to your enquiries and requests;

  • arrange and deliver consultations, services, bookings, and purchases;

  • manage applications, screening, and verification processes;

  • administer Diaspora hub/Circle applications and related safety checks;

  • process payments and maintain financial records;

  • operate, improve, and secure our website and services;

  • detect and prevent fraud, misuse, and unsafe behaviour;

  • send service messages such as confirmations, updates, and operational communications;

  • send newsletters and marketing communications where permitted;

  • analyse website traffic, campaign performance, and audience behaviour;

  • support advertising and remarketing activity where consent has been given;

  • maintain internal records and protect our rights and business interests.

Our lawful bases may include:

  • Contract: where we need to take steps at your request or perform a contract with you;

  • Legitimate interests: where we have a genuine business or safety reason to use your data and your rights do not override those interests;

  • Consent: where we ask for your permission, such as for certain marketing or non-essential cookies;

  • Legal obligation: where we need to comply with legal, tax, regulatory, or accounting requirements.

5. Diaspora Circle applications and screening

Where you apply to Diaspora hub / Circle, we may use the information you provide to:

  • review your application;

  • verify identity or eligibility;

  • protect the safety and integrity of the community;

  • prevent fraud, impersonation, or misuse.

This may include requesting supporting documents, checking the information you submit, and in limited cases reviewing publicly available information relevant to safety or fraud prevention.

We do not use automated decision-making as the sole basis for accepting or rejecting applications. Applications involve human review.

6. Marketing communications

If you sign up to our newsletter or choose to receive marketing communications, we may send you updates about our content, services, events, products, opportunities, or related activity.

You can unsubscribe from marketing emails at any time by:

Where the law requires it, we will only send marketing emails with your consent, unless a lawful exception applies.

7. Cookies, analytics, pixels and similar technologies

Our website uses cookies and similar technologies, including analytics tools, advertising pixels, and embedded media technologies.

These technologies may be used to:

  • make the website work properly;

  • understand how visitors use the site;

  • improve website performance and content;

  • measure campaign performance;

  • support advertising, retargeting, or audience-building activity;

  • enable embedded content such as video or social media features.

Some cookies and technologies are strictly necessary for the site to function. Others, such as analytics, advertising, and social media tracking technologies, are non-essential and will only be used where required consent has been provided.

For more information, please see our Cookie Notice.

8. Who we share your personal data with

We may share personal data with trusted third parties where necessary to operate our website, deliver services, process payments, maintain safety, or support our business operations.

These may include:

  • website hosting and website management providers;

  • analytics providers;

  • advertising and marketing platforms;

  • email newsletter or CRM providers;

  • payment processors;

  • cloud storage and productivity tools;

  • booking, calendar, and form tools;

  • transport providers, shipping partners, or vendors where relevant to the service requested;

  • professional advisers, legal advisers, insurers, or accountants where necessary;

  • law enforcement, regulators, or other authorities where required by law or to protect rights and safety.

We do not sell your personal data.

9. International processing and transfers

Because our work, partners, and services may involve operations in both the UK and Jamaica, and because some of our technology providers may process data outside the UK, your personal data may be accessed or transferred internationally.

Where we make a restricted transfer of personal data outside the UK, we will only do so where a valid transfer mechanism is in place, such as:

  • UK adequacy regulations;

  • appropriate contractual safeguards; or

  • another lawful transfer mechanism permitted by data protection law.

We will only share the data that is reasonably necessary for the relevant purpose.

10. How long we keep your personal data

We keep personal data only for as long as reasonably necessary for the purposes for which it was collected, including to satisfy legal, accounting, safety, or reporting requirements.

As a general guide:

  • general enquiries: up to 12 months

  • consultation, booking, and transaction records: up to 6 years

  • newsletter and marketing records: until you unsubscribe or we no longer need the data

  • Diaspora Circle applications not approved or withdrawn: usually deleted or anonymised within 90 days, unless limited retention is needed for fraud prevention or safeguarding

  • identity verification information: kept for the shortest practical period, typically up to 30 days after verification, unless a longer period is required for safeguarding, dispute resolution, or legal compliance

  • technical website data / cookie-based data: retained in accordance with our Cookie Notice and the settings of the relevant tools or providers

We may keep information for longer where necessary to establish, exercise, or defend legal claims.

11. How we protect your personal data

We use reasonable technical and organisational measures to protect personal data and restrict access to those who need it for legitimate business purposes.

However, no website or internet transmission can ever be guaranteed to be completely secure. You should only submit information through our website or systems that you are comfortable sharing in that way.

12. Your data protection rights

Depending on your circumstances, you may have rights including:

  • the right to be informed;

  • the right of access;

  • the right to rectification;

  • the right to erasure;

  • the right to restrict processing;

  • the right to object;

  • the right to data portability;

  • the right to withdraw consent where processing is based on consent.

Your right to object to direct marketing:
You have the right to object to the use of your personal data for direct marketing at any time. If you do so, we will stop using your data for that purpose.

To exercise any of your rights, please contact us at admin@jaeedwards.com.

13. Complaints

If you have concerns about how we use your personal data, please contact us first and we will try to resolve the issue.

You also have the right to complain to the UK Information Commissioner’s Office (ICO) if you believe your personal data has been handled unlawfully or unfairly.

14. Third-party websites and embedded content

Our website may contain links to third-party websites or embedded content such as videos, social media content, or external tools. These third parties may collect data about you independently. We are not responsible for the privacy practices of third-party websites or services, and you should read their privacy notices where relevant.

15. Children

Our website and services are not intended for children, and we do not knowingly collect personal data from children. Diaspora Circle is intended for adults aged 18+ only.

16. Changes to this Privacy Notice

We may update this Privacy Notice from time to time to reflect changes to our website, services, tools, legal requirements, or the way we process personal data. The latest version will always be posted on this page with the updated effective date.